The footer is the bar at the bottom of the OneClick Panel. For each customer, you can set the logo, the logo link, the
help link and the feedback email of the footer. You set them in the section **Footer customisation** on the
**Settings** tab of the customer.

When a field of the customer is empty, OneClick uses your default. See
[How defaults and customer values work together](/docs/partner-portal/defaults/how-defaults-and-customer-values-work-together).

## Upload a logo

1. In the sidebar, click **Customers**. The **Customers** page opens.
2. Click the name of the customer. The page of the customer opens on the **Settings** tab.
3. In **Logo image**, click **Upload**. When the customer has a logo, the button is **Replace**.
4. Select a PNG, JPG, WEBP or SVG file of a maximum of 2 MB. The Partner Portal shows **Logo uploaded.**

The upload saves the logo immediately. You do not click **Save changes**. OneClick shows the logo in the footer of the
customer.

## Remove the logo

1. In the sidebar, click **Customers**. The **Customers** page opens.
2. Click the name of the customer. The page of the customer opens on the **Settings** tab.
3. In **Logo image**, click **Remove**. The window **Remove logo** opens.
4. Click **Remove**. The Partner Portal shows **Customer updated.**

The Partner Portal removes the logo immediately. You cannot undo this. OneClick then shows your default logo. When you
have no default logo, OneClick shows the banner **Powered by Zimple**.

## Set the links and the feedback email

1. In the sidebar, click **Customers**. The **Customers** page opens.
2. Click the name of the customer. The page of the customer opens on the **Settings** tab.
3. In **Logo link**, type the URL that opens when a user clicks the logo.
4. In **Help link**, type the URL that opens when a user clicks the help icon in the footer.
5. In **Feedback email**, type the email address that gets the feedback of the customer users.
6. Click **Save changes**. The window **Confirm changes** opens and shows the old and the new values.
7. Click **Save changes**. The Partner Portal shows **Customer updated.**

Type each link as a full URL, for example `https://example.com/help`. To clear a field, delete its text and save the
change. OneClick then uses your default again.

## If the logo does not upload

| Message                                                                | What to do                        |
| ---------------------------------------------------------------------- | --------------------------------- |
| **File exceeds 2 MB limit**                                            | Use a file of 2 MB or less.       |
| **Upload failed: Request failed (400)**                                | Use a PNG, JPG, WEBP or SVG file. |

## Related pages

- [Set the consent toggles of a customer](/docs/partner-portal/customers/set-the-consent-toggles-of-a-customer)
- [Set footer and consent defaults](/docs/partner-portal/defaults/set-footer-and-consent-defaults)
- [Customer settings fields](/docs/partner-portal/reference/customer-settings-fields)