Each customer has a seat limit. The seat limit is the maximum number of customer users that can use OneClick in that
customer. The Partner Portal shows the seats in use and the seat limit of each customer.

## Which users use a seat

A customer user is a Pipedrive user of the customer who installed OneClick. A customer user uses one seat when both
of these are true:

- **Allow OneClick** is on for the user.
- The user is not also a user of the Pipedrive company of your Partner.

A blocked customer user does not use a seat. Team members do not use customer seats, also when they work
in the Pipedrive company of the customer.

## No limit

An empty seat limit or a seat limit of 0 means no limit. The customer can then have any number of customer users.
The Partner Portal shows **∞** for no limit.

When you type `0`, the Partner Portal saves the seat limit as no limit. After the save, **Seat limit** still shows `0`
and **Unlimited** stays off. Reload the page to see **Unlimited** on.

## A seat limit lower than the seats in use

The Partner Portal does not save a seat limit that is lower than the seats in use. It shows **Seat limit cannot be
lower than the currently assigned seats (N)**. `N` is the number of seats in use.

To use a lower seat limit, first block customer users. Each blocked customer user frees one seat.

## Where you see the seats

| Place                                   | What it shows                                                             |
| --------------------------------------- | ------------------------------------------------------------------------- |
| The **Customers** page                  | **Used** shows the seats in use. **Limit** shows the seat limit.          |
| The page of a customer, under its name  | The seats in use and the seat limit, for example `4 / 10 seats`.          |
| The **Seat limit** row on **Settings**  | A meter with the seats in use, the free seats and the percentage in use. |

## Related pages

- [Change the seat limit](/docs/partner-portal/customers/change-the-seat-limit)
- [Allow or block a customer user](/docs/partner-portal/customers/allow-or-block-a-customer-user)