The Partner Portal works with three things: the Partner, its customers and the users of both. Each of them is a
Pipedrive company or a Pipedrive user that installed OneClick.

## The Partner

A Partner is a reseller that sells OneClick to its own customers. The Partner has its own Pipedrive company, and
OneClick is installed in it. Zimple makes this company a Partner.

The users of the Pipedrive company of the Partner are the team members. Only team members can sign in to the
Partner Portal.

## Customers

A customer is a Pipedrive company that is linked to a Partner. One customer has one row on the **Customers** page.
The customer installs OneClick in its own Pipedrive company. Then the Partner adds the customer in the Partner
Portal, or pre-claims its subdomain on the Waitlist before the install.

When you remove a customer, the Partner Portal unlinks it. The customer is no longer linked to your Partner, and
the customer data stays in OneClick.

## Users

A user is a Pipedrive user who installed OneClick. A Pipedrive company can have many users. Three settings control
what a user can do:

| Setting                  | Who has it                                | What it does                                                        | Where you change it                                     |
| ------------------------ | ----------------------------------------- | ------------------------------------------------------------------- | ------------------------------------------------------- |
| **Portal Access**        | A team member                             | Lets the user sign in to the Partner Portal.                        | The **Users** page.                                     |
| **All-customer access**  | A team member                             | The Partner Portal keeps it. OneClick does not read it.             | The **Partner users** list on the **Users** tab of a customer. |
| **Allow OneClick**       | A customer user                           | Lets the user use OneClick. A blocked customer user does not use a seat. | The **User seat assignment** list on the **Users** tab of a customer. |

**Portal Access** and **All-customer access** are two different settings. A team member can have one of them, both
of them or neither.

The last user with portal access cannot lose it. One team member must always keep access to the Partner
Portal.

## Seats

Each customer has a seat limit. It is the maximum number of customer users that can use OneClick in that customer.
A seat limit of 0 means no limit. Team members do not use customer seats.