Edit or remove a Waitlist entry

You can change the seat limit of a Waitlist entry, or remove the entry. You cannot change the subdomain of an entry. To change the subdomain, remove the entry and add a new entry. See Pre-claim a domain.

When the company installs OneClick, the entry goes off the Waitlist. You then change the seat limit on the Customers page. See Change the seat limit.

Change the seat limit of an entry

1. In the sidebar, click Waitlist. The Waitlist page opens.
2. In the row of the subdomain, click the menu at the right end. The menu shows the subdomain under Acting on.
3. Click Edit seat limit. The window Edit waitlist entry opens.
4. In Seat limit (0 = unlimited), type the maximum number of customer users. Type 0 for no limit.
5. Click Save. The Partner Portal shows Seat limit updated.

Seat limit on the Waitlist page shows the new seat limit.

Remove an entry

When you remove an entry, your Partner no longer pre-claims the subdomain. If the company installs OneClick later, OneClick does not link it to your Partner.

1. In the sidebar, click Waitlist. The Waitlist page opens.
2. In the row of the subdomain, click the menu at the right end. The menu shows the subdomain under Acting on.
3. Click Remove. The window Remove from waitlist opens.
4. Click Remove. The Partner Portal shows Removed from waitlist.

The subdomain is no longer on the Waitlist page. When the Waitlist has no entries, the page shows No domains pre-claimed yet.