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Customize the footer of a customer

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The footer is the bar at the bottom of the OneClick Panel. For each customer, you can set the logo, the logo link, the help link and the feedback email of the footer. You set them in the section Footer customisation on the Settings tab of the customer.

When a field of the customer is empty, OneClick uses your default. See How defaults and customer values work together.

Section titled “Upload a logo”
  1. In the sidebar, click Customers. The Customers page opens.
  2. Click the name of the customer. The page of the customer opens on the Settings tab.
  3. In Logo image, click Upload. When the customer has a logo, the button is Replace.
  4. Select a PNG, JPG, WEBP or SVG file of a maximum of 2 MB. The Partner Portal shows Logo uploaded.

The upload saves the logo immediately. You do not click Save changes. OneClick shows the logo in the footer of the customer.

Section titled “Remove the logo”
  1. In the sidebar, click Customers. The Customers page opens.
  2. Click the name of the customer. The page of the customer opens on the Settings tab.
  3. In Logo image, click Remove. The window Remove logo opens.
  4. Click Remove. The Partner Portal shows Customer updated.

The Partner Portal removes the logo immediately. You cannot undo this. OneClick then shows your default logo. When you have no default logo, OneClick shows the banner Powered by Zimple.

Section titled “Set the links and the feedback email”
  1. In the sidebar, click Customers. The Customers page opens.
  2. Click the name of the customer. The page of the customer opens on the Settings tab.
  3. In Logo link, type the URL that opens when a user clicks the logo.
  4. In Help link, type the URL that opens when a user clicks the help icon in the footer.
  5. In Feedback email, type the email address that gets the feedback of the customer users.
  6. Click Save changes. The window Confirm changes opens and shows the old and the new values.
  7. Click Save changes. The Partner Portal shows Customer updated.

Type each link as a full URL, for example https://example.com/help. To clear a field, delete its text and save the change. OneClick then uses your default again.

If the logo does not upload

Section titled “If the logo does not upload”
Message What to do
File exceeds 2 MB limit Use a file of 2 MB or less.
Upload failed: Request failed (400) Use a PNG, JPG, WEBP or SVG file.
Section titled “Related pages”