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Button log fields and filter operators

A Button log is the record of one Button press. The Logs page shows the Button logs of your customers in a table. The filter builder above the table finds Button logs by their fields. See Find a Button log.

Column Contents
Timestamp The date and time of the press, in the time zone of your browser.
OK OK when the answer was a success, Fail when it was not. – when OneClick did not wait for an answer.
Resource The type of the Pipedrive record where the user pressed the Button: deal, person or organization.
Resource ID The Pipedrive ID of that record.
Button The name of the Button.
Organization The customer that has the Button.
User The email address of the user who pressed the Button.
Latency The time from the press to the answer, in milliseconds (ms). – when there is no answer.

A row with an answer opens with a click. It shows Response body and Copy.

The filter builder has these fields. Each field has its own operators.

Field Contents Operators Value
Log ID The ID of the Button log. is, is not A text field.
Resource The type of the Pipedrive record of the press. is, is not deal, person or organization.
Timestamp The date and time of the press. between, before, on or before, after, on or after A date and time.
Resource ID The Pipedrive ID of the record of the press. =, ≠, <, ≤, >, ≥ A number.
Button The Button that the user pressed. is, is not One Button from Select button….
Response timestamp The date and time when OneClick got the answer. between, before, on or before, after, on or after, is null, is not null A date and time.
Response body The answer that OneClick got. is, is not, contains, begins with, ends with, does not contain, is null, is not null A text field.
Success Whether the answer was a success. =, ≠, is null, is not null Yes or No.
User The user who pressed the Button. is any of, is none of One or more users from Select users….

Button lists the Buttons of your customers. User lists the users of your customers by name, or by email address when the user has no name. When you select customers above the filter builder, the two lists show only the Buttons and the users of those customers.

OneClick records an answer only when it waits for it. For a Workflow button, Wait for response or messaging must be on. For an Interface button, messaging must be on. Then:

  • For a success, Response body is the HTTP status code of the answer, for example 200.
  • For a failure, Response body is the HTTP status code, a colon and the error message. The error message is the message of the answer, or else a general text, for example 404: Request failed with status code 404. When there is no answer, for example after a time-out, it starts with an error code in place of the status code.
  • OneClick keeps a maximum of 191 characters of Response body.
  • Success is Yes for a status code from 200 to 299. It is No for other status codes and errors.

When OneClick does not wait for an answer, Response body, Response timestamp and Success are empty. Use is null to find these Button logs.

See The answer of your process and Messaging.

Operator A Button log matches when the field…
is, = is equal to the value.
is not, ≠ is not equal to the value.
< is less than the value.
≤ is less than or equal to the value.
> is more than the value.
≥ is more than or equal to the value.
between is between the two values: From and To.
before is earlier than the value.
on or before is earlier than or equal to the value.
after is later than the value.
on or after is later than or equal to the value.
is any of is equal to one of the selected values.
is none of is not equal to any of the selected values.
contains contains the text.
does not contain does not contain the text.
begins with starts with the text.
ends with ends with the text.
is null is empty.
is not null is not empty.

Between two rules or groups, select one combinator:

Combinator A Button log matches when…
AND it matches the two rules.
OR it matches one of the rules, or the two rules.

Rule adds a rule. Group adds a group of rules. The X at the right of a rule or a group removes it.