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Button behavior

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This page is for admins who make Buttons.

The Button Behaviour section of a Workflow button has two settings: a cooldown and a confirmation view. They prevent presses that the user did not want and presses that start your process again too soon.

Turn on the section

Section titled “Turn on the section”
  1. Open the Button in the Button editor.
  2. Turn on the switch at the right of Button Behaviour in the menu.
  3. Click Button Behaviour. The section opens.
  4. Set a cooldown, a confirmation view or both.
  5. Click Save.

The Button Behaviour section of the Button Create invoice with a cooldown of 60 seconds and the confirmation view on

If the section is on and has no cooldown and no confirmation view, OneClick shows Fill in the information in at least one field.

Cooldown

Section titled “Cooldown”

Cooldown in seconds blocks the Button for the time that you set. The user cannot press the Button again in that time. The Button shows a circle that fills up. When the circle is full, the user can press the Button again.

  • The value must be less than 10000 seconds. An empty field or 0 sets no cooldown.
  • The cooldown starts when OneClick sends the data. A press that stops before that, for example on an empty required field, does not start the cooldown.
  • The cooldown applies to one user, one Button and one record. Another user can press the Button on the same deal. The same user can press the Button on another deal.
  • The OneClick server keeps the cooldown. A new browser tab, another browser or a cleared browser cache does not stop it.
  • If you change the cooldown, the change applies from the next press.

Confirmation view

Section titled “Confirmation view”

The confirmation view asks the user to confirm the press before OneClick sends the data. It shows after the fields of the Button.

  1. Turn on Enable confirmation view.
  2. Type a Header text, a Description text, a Confirm label and a Decline label. Fill in at least one of them.
  3. Select a Confirm color and a Decline color: default, positive or negative.
  4. Look at the Preview below the fields. It shows the view that the user sees.

If you leave a text empty, the user sees the default text:

Field Default text
Header text Confirm
Description text Are you sure you want to trigger this button?
Confirm label Yes
Decline label Cancel

For the view of the user, see Press a Button.