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OneClick has disappeared from Pipedrive

The OneClick Panel no longer shows in the sidebar of a deal, a person or an organization.

  1. Refresh the Pipedrive page in your browser.
  2. Open a deal, a person or an organization. If the Panel shows, OneClick works again.
  3. If the Panel does not show, open the OneClick re-authorisation link.
  4. Allow OneClick. OneClick shows Re-authorisation complete or Oneclick installed.
  5. Go back to Pipedrive, refresh the page and open a deal, a person or an organization.
  6. If the Panel still does not show, install OneClick for your Pipedrive user again. See Install OneClick as a user.

If the Panel shows an error message instead of the Buttons, see Error messages in OneClick.

If the Panel shows no Buttons, see Why no Buttons show.